You’ve got questions?
We’ve got answers.
We get a lot of questions every day from people all over the world about our products and our company. Choose a category below to view a list of our most common inquiries.
Do you have any natural products?
Yes, MINOKU Coconut Water and ZILI Tea are natural products. MINOKU Coconut Water is 100% natural coconut water from young, green coconuts grown in Thailand. ZILI Tea is 100% naturally flavored. Chaser and Ski are made with all natural flavors, too. Ski even contains real lemon and orange juices!
Are energy drinks safe?
Yes, energy drinks are safe, but remember, enjoy all good things in moderation. We ask that you limit consumption to no more than two cans per day. If you are sensitive to caffeine, have heart conditions, or are pregnant, it is advised that you refrain from consuming energy drinks. When in doubt, consult your physician.
What are B vitamins good for?
Red blood cells, nerves, the heart and the brain all benefit from B vitamins. Without these essential vitamins, the body can’t perform at an optimum evel. Each B vitamin assists the body in different ways. B3 plays an important role in metabolizing glucose, fat and alcohol; B5 is involved in the oxidation of fatty acids and carbohydrates; B6 assists the body in metabolizing amino acids and lipids (fats); and B12 is essential in the production of blood cells. ZILI Tea is a great source of all these essential B Vitamins, making it the secret to a healthier you.
What are the benefits of ZILI Tea?
ZILI Tea is a naturally flavored tea with 25% of the daily recommended intake of B vitamins. ZILI Tea is gluten free and does not contain any artificial sweeteners. The B Vitamins contained in ZILI Tea help boost your immune system and crank your metabolism into overdrive. ZILI Tea comes in five different flavors, including: Sweet Tea, Valencia Orange Clove Black Tea, Citrus Ginger Green Tea, Plum Acai Black Tea, and Apple Honey Green Tea to refresh your taste for tea.
What’s so great about coconuts from Thailand?
Coconuts from different regions of the world have distinctly different flavors, just like coffee. Our young, green coconuts are grown and harvested inThailand because Thai coconuts are famous for their sweet and rich taste. Many other coconut water producers use Brazilian coconuts, which tend to have abitter or salty after taste.
What are the benefits of MINOKU Coconut Water?
MINOKU Coconut Water is 100% coconut water harvested from young,green coconuts in Thailand. Coconut water is nature’s energy drink and is filled with electrolytes and hydrating nutrients. MINOKU Coconut Water is gluten free, pulp free, not from concentrate and has no added sugars. MINOKU Coconut Water is packed with potassium and antioxidants giving you that extra boost to push through a workout, illness or just Monday afternoon. It is naturally fat free and contains very few carbohydrates, making it a refreshing, natural escape.
Do you have any drinks without caffeine?
Absolutely! Diet Double-Cola, Caffeine Free Ski, Chaser, and MINOKU Coconut Water are all caffeine free.
How much caffeine is in your products?
The caffeine level differs from product to product. You can view the caffeine amounts, and all other nutritional information, by clicking here.
Do you really use real juice in Ski?
We sure do—and we can prove it. Next time you drink a Ski, take a close look inside: sometimes you are able to see small lemon and orange pulp floating in our bottles.
Are your products Kosher?
Our concentrates are certified Kosher. However, each bottler must certify that the finished product is Kosher. To contact your local bottler for this information, click here and tell us your city and state and we will be happy to direct you to the bottler in your area.
Are your products gluten-free?
Yes, each and every Double Cola Company product is gluten-free.
What sweeteners do you use in your products?
Most of our products are produced with High Fructose Corn Syrup. However, our nostalgic packages—such as the ones found nationwide—are sweetened the old-fashioned way, with purecane sugar. You can view the labels . Our Diet Ski and Caffeine-Free Diet Ski contain sucralose, and our Diet Double-Cola contains a blend of aspartame and ace-k. Our ZILI Teas are 100% natural and sweetened with sugar and stevia (a natural sweetener made from a plant leaf). A complete list of our nutrition can be viewed here.
I keep seeing “BrandAmbassador.” What is this all about and how can I become one?
The Brand Ambassador program is a way for interested college students to helpmake our products come to life on their college campus. Being a BrandAmbassador takes creativity, energy and love for Double Cola Company products. For complete details, or to fill out an application, please contact firstname.lastname@example.org.
I want to show my love and get some branded merchandise. Where can I get some?
You can find a full line of branded gear at our new online store. It’s the best place to score shirts, hats and more featuring your favorite Double Cola Company products.
I have a military address. Can I still buy your products and have them shipped to me?
Unfortunately, no. Our shipping service does not deliver to APO addresses.
Can I order products directly?
Yes. If you happen to live in an area where our products are not available, you can visit our online store and place an order, or you can call us directly at877-DBL-COLA (325-2652) and we’ll be happy to help you.
What is the production code?
The production code tells you when and where each product was produced. Yourlocal bottler determines the way each production code is printed. The code on the bottom of the MINOKU can is the expiration date. If you need help readingthe code, just email us at email@example.com with the code and we’ll help you figure it out.
What is the shelf life of your products?
Shelf life varies by product and packaging. You can view the shelf life guidelines for all our products here.
What products does TheDouble Cola Company own?
Double-Cola, Diet Double-Cola, Ski, Diet Ski, Ski InfraRED, Chaser, QUAD Energy, MINOKU Coconut Water, Jumbo, Double-Dry and Oranta are just a few of the brands that The Double Cola Company owns. We do have authorized bottlers and distributors that do not carry The Double Cola Company name, but are authorized by The Double Cola Company to bottle and distribute our products. Keep in mind that we are always looking to add more refreshingly different products to our line-up, so be sure to check out our website and social media sites regularly.
What is”Double” about it?
When the original Jumbo Cola was reformulated in 1933 and was packaged in a new 12oz bottle (twice the size of other colas at the time), the name was appropriately changed to Double-Cola. The perfect-for-sharing soda became an instant hit, and the name stuck. Today, even though other colas have caught up with us in size, we think Double-Cola still offers twice the flavor.
Where are your products produced?
Our products are produced all over the world. We have bottling facilities inseveral locations across the United States. MINOKU Coconut Water is produced inThailand, right where our coconuts are harvested.
Where can I send my resume for The Double Cola Company?
We periodically have openings in different departments. Please submit your resume to HR@double-cola.com and we will keep it on file until an opening becomes available.
Who should I contact about sponsorships and donations?
If you’re interested in being sponsored by the Double Cola Company, or if you’d like to inquire about a donation, just send with your information an email to firstname.lastname@example.org.We’ll be sure to point you in the right direction.
I’ve got an awesome recipe using Ski. How can I share it?
Tell us about it on Facebook. And if you’ve got a picture of the final product,we’d love to see it, too!
How can I get coupons?
Are you on Twitter?
We sure are. Follow our twitter pages for the latest Double Cola Company newsand promotions. www.twitter.com/DrinkDoubleCola #Double #doublecola#refreshinglysmooth www.twitter.com/MySkiSoda #SKI#SkiSoda #SkiPop #NectarOfTheGods
We have an Instagram, too.@doublecolabrands
Are you on Facebook?
Where can I find information on the history of your company?
The Double Cola Company’s history goes all the way back to 1922, and you can read all about it—plus check out some great historical photos – on our company history page, here.
I want to be a distributor. What do I need to do?
We would love to be able to expand and grow with you. Please visit our How to become a distributor page for all the details.
I want to sell your products in my store. How can we make thathappen?
All you need to do is send your information to email@example.com and we’ll put you in contact with our local distributor.
The store I shop at does not have your products. How can I get my store to carry them?
Our advice is to ask for them. Retailers stock products based on demand, so the best way to get Double Cola Company products in a store near you is to request them, and tell your friends to do the same.
Can I find your products where I live?
We sure hope so! To find out where you can get our products in your area, check the product locator application here. Double-Cola is also sold nationwide at Cracker Barrel Old Country Stores. Don’t be discouraged if our products are not yet in your area. We’re always seeking new distributors, and hope to be in your area in the near future. We encourage you to request our products in stores that do not offer our products. In the meantime, you can always order our products at our online store or by calling us at 877-DBL-COLA.
I have a cool idea for new merchandise. Who can I tell?
We love hearing our customer’s ideas for new merchandise and more. Just send your idea to firstname.lastname@example.org.
I don’t have a credit/debit card. Can I still make a purchase?
Yes, you can. We accept checks and money orders. No cash, please. All you need to do is have the item number(s) of the item(s) you’d like to purchase and call us at 877-DBL-COLA.
How soon will I get my order?
Please allow up to 10 business days to receive in-stock items. If you ordered an item that is on back order, we’ll notify you with current shipping times.
I need to return/exchange something I ordered. How can I do that?
We know that things don’t always work out perfectly, so if you need to return or exchange an item you have purchased, just call us at 877-DBL-COLA or email email@example.com.
If you don’t see your question, or would like additional information, please feel free to contact us.